# Troubleshooting If Carson is not responding with any data, or acting suspicious, inspect the JavaScript console for errors, and inspect the Ajax requests in the Network tab. There is a very high probability if Carson is not responding as expected, *something* will be revealed in either of those places. If so, also make sure to include this in any support ticket you create. If you're using the SEO field, and it is not working see the previous tip, but also make sure you're Live Preview feature is enabled and working in the channel, and also make sure your environment has cURL enabled, and you're not running into a self-referential request failure (e.g. [making requests to URLs on the same server](https://stackoverflow.com/questions/5412069/can-i-do-a-curl-request-to-the-same-server)) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.boldminded.com/carson/docs/troubleshooting.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.