> For the complete documentation index, see [llms.txt](https://docs.boldminded.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.boldminded.com/carson/docs/troubleshooting.md).

# Troubleshooting

If Carson is not responding with any data, or acting suspicious, inspect the JavaScript console for errors, and inspect the Ajax requests in the Network tab. There is a very high probability if Carson is not responding as expected, *something* will be revealed in either of those places. If so, also make sure to include this in any support ticket you create.&#x20;

If you're using the SEO field, and it is not working see the previous tip, but also make sure you're Live Preview feature is enabled and working in the channel, and also make sure your environment has cURL enabled, and you're not running into a self-referential request failure (e.g. [making requests to URLs on the same server](https://stackoverflow.com/questions/5412069/can-i-do-a-curl-request-to-the-same-server))


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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.boldminded.com/carson/docs/troubleshooting.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
